Product Development and Human Resources Manager Maya Leon-Pandt and Office Assistant Sharmin Turner prior to departure.
TOURISM FOUNDATION ATTENDS HUMAN RESOURCES CONFERENCE ON ANTIGUA
ORANJESTAD, St. Eustatius (May 11, 2016) --St. Eustatius Tourism Development Foundation (STDF) will be attending the eight Tourism Human Resources (HR) Conference, which will be held May 11- 13 at Jolly Beach Resort and Spa in Antigua. The theme of the conference is “Making Excellence a Habit; Service, Loyalty, and Profitability in Caribbean Tourism.
The conference is to bring together tourism practitioners from both the public and private sectors, human-resource professionals, tourism educators/trainers and consultants, as well as tourism and hospitality students of tertiary institutions, to share strategies and best practices on areas and issues affecting the tourism and hospitality sectors, to provide updated information on various aspects of tourism’s development, to enhance skills and to allow opportunities for professional networking.
Product Development and Human Resources Manager Maya Leon-Pandt and Office Assistant Sharmin Turner at the Opening ceremony this morning.
STDF Product Development and Human Resources Manager Maya Leon-Pandt and Office Assistant Sharmin Turner will attend the three-day conference. “I attended the HR Conference before and it has a wealth of information on employee relations especially in the hospitality field. Useful information that applies to everyday working life,” said Pandt.
Attendees can learn from speakers of international and regional acclaim, who will provide information on the development of a sustainable tourism industry to position the Caribbean as a desirable, year-round warm-weather destination. STDF’s public relations officer Teena Lopes said a key part of the conference is the forum where tourism and hospitality students have an opportunity to showcase, in an interactive way, their knowledge of the importance of tourism to the Caribbean.
According to the information listed on the Caribbean Tourism Organization's (CTO) site, onecaribbean.org, This year’s programme will include two interactive and practical master classes facilitated by “very knowledgeable and dynamic” experts. One master class will seek to enhance participants’ understanding and awareness of how the process of continuous improvement can contribute towards the pursuit of service and business excellence while the second master class will delve into the topic of how to increase customer and brand loyalty.
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